88gb Privacy Policy
Your personal information is invaluable to us. This policy describes how 88gb collects, uses, stores, and protects your information.
Privacy Policy — Introduction
88gb ("we", "us", or "platform") is a trusted online casino and sports betting platform in Bangladesh. We place the highest importance on the privacy of our users ("you" or "member"). This privacy policy explains what types of information we collect, how it is used, and what steps we take to protect your information.
By using 88gb's website or services, you are agreeing to the terms of this privacy policy. This policy is supplementary to our Terms and Conditions and Responsible Gaming policy.
For any changes to this privacy policy, we will post a notice on the website and indicate the date of the update. By continuing to use the platform, you will be considered to have accepted the revised policy.
Detailed Policies
Information We Collect
For the purpose of account registration and service delivery at 88gb, we may collect the following types of information:
1.1 Personal Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification — our platform is for users aged 21 and above only)
- National ID card or passport number (for identity verification where applicable)
- Email address
- Mobile number
- Address (district and division)
1.2 Financial Information
- Mobile banking account number (bKash, Nagad, Rocket, Upay)
- Transaction history (records of deposits and withdrawals)
- Payment method details (not card details — we do not directly store card numbers)
1.3 Technical Information
- IP address and device type
- Browser type and version
- Operating system information
- Cookies and session data
- Website navigation information (page views, click patterns)
1.4 Gaming Activity Information
- Play history, bet amounts, and results
- Bonus usage records
- Login and logout times and dates
Method of Data Collection
We collect your information in the following ways:
2.1 Information Provided Directly
You provide information directly when you open an account at 88gb, submit documents for identity verification, make deposits or withdrawals, or contact our support team.
2.2 Automatically Collected Information
When you visit our website, technical information is automatically collected through cookies, web beacons, and similar technologies. This information helps us improve the quality of our services.
2.3 Information Received from Third Parties
We may use approved third-party services for identity verification and fraud prevention. These parties operate under strict confidentiality agreements.
Purpose of Data Use
88gb uses your information for the following purposes:
3.1 Account Management and Service Delivery
- Creating, managing, and verifying your account
- Processing deposit and withdrawal transactions
- Managing bonuses and promotions
- Providing uninterrupted gaming services
3.2 Security and Legal Compliance
- Preventing fraud, money laundering, and other illegal activities
- Meeting legal obligations
- Age verification (ensuring 21+)
- Preventing multiple accounts
3.3 Responsible Gaming
- Identifying problematic gaming behaviour
- Providing self-exclusion and limit-setting facilities
- Providing responsible gaming support
3.4 Communication and Support
- Responding to your requests and complaints
- Sending important account notifications
- Providing relevant offers and updates (if you have given consent)
3.5 Service Improvement
- Analysing and improving user experience
- Identifying and resolving technical issues
- Developing new services and features
Data Sharing and Disclosure
88gb does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
We work with trusted partners for services such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, and cybersecurity. These partners operate under strict data protection agreements and receive only the information necessary for their specific tasks.
4.2 Game Providers
Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe may receive the minimum information necessary to ensure fair and impartial gaming.
4.3 Legal Obligations
We may disclose relevant information in response to court orders, government investigations, or legal requirements.
4.4 Business Transfers
In the event of a merger, acquisition, or asset transfer, your information may be transferred. In such cases, we will notify you in advance.
Data Protection and Security
88gb takes industry-standard technical and organisational measures to protect your information:
5.1 Encryption and Cybersecurity
- All data transfers secured through SSL (Secure Socket Layer) encryption
- Passwords and sensitive information stored in encrypted form
- Regular security audits and vulnerability assessments
- Firewall and intrusion detection systems
5.2 Access Controls
- Only authorised personnel can access your information
- Every access is logged and reviewed regularly
- Regular privacy and security training provided to staff
5.3 Data Breach Response
In the event of any data breach, we will notify affected users as quickly as possible and take the necessary steps.
No method of transmitting data over the internet is 100% secure. However, we make every effort to protect your information.
Cookie Policy
Cookies are small text files stored on your device. 88gb uses cookies for the following purposes:
6.1 Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, carry out security checks, and prevent fraud. Disabling these cookies will cause the website to not function properly.
6.2 Analytics Cookies
Used to analyse website traffic and user behaviour. This information helps us improve the quality of our services.
6.3 Cookie Controls
You can delete or block cookies from your browser settings. However, doing so may limit some of our services.
Data Retention Period
We retain your information for as long as it is necessary or legally required:
- Information for active accounts is retained for the duration of the account.
- Financial transaction records may be retained for a specified period after account closure in accordance with regulatory and legal requirements.
- Responsible gaming information — particularly self-exclusion records — is kept for an extended period for safety reasons.
- Information related to ongoing legal disputes or investigations will be retained until they are resolved.
Your Rights
You have the following rights regarding your personal information:
8.1 Right to Access Information
You have the right to know what information we hold about you. Upon request, we will provide a copy of your personal information.
8.2 Right to Correct Information
If your information is incomplete or incorrect, you have the right to request a correction. This can be done through account settings or with the help of our support team.
8.3 Right to Opt Out of Marketing Communications
You can remove yourself from promotional communications at any time. This preference can be changed through account settings or via the support team.
8.4 Right to Close Your Account
You may request to close your account if you wish. However, due to legal and regulatory obligations, some information will be retained for a specified period.
To exercise any of the above rights, please contact our support team.
Protection of Minors
88gb is for users aged 21 and above only. We do not knowingly collect any personal information from minors.
If we become aware that information from a minor has been collected, we will immediately delete that information and close the associated account. If you believe a minor is using our platform, please inform our support team.
International Data Transfer
Your information may be processed outside Bangladesh to provide our services (particularly for game provider servers or payment processing). In such cases, we ensure that:
- The transfer complies with international data protection standards.
- The receiving organization ensures adequate security measures.
- Appropriate agreements and safeguards are in place for data transfers.
Policy Changes
This privacy policy may be updated from time to time. In the case of significant changes, we will:
- Publish a clear notice on the website.
- Update the "Last Updated" date at the top of the policy.
- Notify you via your registered email where necessary.
If you continue using our platform after any changes, you will be considered to have accepted the updated policy.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
Live Chat: Support available 24/7 in Bengali
Email: [email protected]
Response Time: We try to resolve your complaint as quickly as possible.
For more details, visit our About Us page and FAQ page. For matters related to gaming limits or self-exclusion, see our Responsible Gaming policy.